You receive an HD credit memo, but when you click Validate, you get this message that the linked PO or change orders have already been full paid. *This is because the original PO was already linked to the original invoice. Notes: * Type should be set to 'Credit' * Amount should be a 'Positive' number * …
How to Request Resident Refunds for Overpayments or Duplicate Payments Go to Administration Click on Other Click on Miscellaneous Income Ledgers Click on Show transactions Check the box ‘Open Only’ Description reflects who the credit is/are for Usually this means a charge needs to be added to…