Example #1 - Applicants will apply but they won't complete the entire Online Application for whatever reason (Cancelled / Changed Mind etc) When they don't complete the full application and they've already paid their app/admin etc., those charges don't get 'Charged Up' automatically. Example here, there is $1…
How to Request Resident Refunds for Overpayments or Duplicate Payments Go to Administration Click on Other Click on Miscellaneous Income Ledgers Click on Show transactions Check the box ‘Open Only’ Description reflects who the credit is/are for Usually this means a charge needs to be added to…