Example #1 - Applicants will apply but they won't complete the entire Online Application for whatever reason (Cancelled / Changed Mind etc)

When they don't complete the full application and they've already paid their app/admin etc., those charges don't get 'Charged Up' automatically.  

Example here, there is $1966.67 in prepaid Online Applications Fees > Click Show Transactions > Click Open Only

These are the previous applicants who have a prepaid amount on their prospect ledgers that need to be 'Charged Up'

From the Menu Bar > Click Find Person > Search by Name > In this example "Kelly Reising" > Click Find > Click View

View the Ledger > Enter Charge > Charge up the available credit

Example #2 - Properties receive other misc. income for like Cable, Insurance Claims, Events, etc. and the money is posted to the Misc. Income Ledgers.  When you are posting to the Misc. Income Ledgers, you also need to 'Charge Up' the credit.  

Click Show Transactions > Open Only > View

In this example the $15,657.16 was for an insurance reimbursement

Click New > Choose the Transaction Code > Enter the Description > Enter the Amount > Post

**Note, once these are charged up, you will see this income reflected on your Financials $$$***