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Home > Operations & IT Support Articles > How to Fix OneSite Docs When You Receive an Error
How to Fix OneSite Docs When You Receive an Error
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How to Fix OneSite Docs When You Receive an Error

 

Hover over the Error Message

 

Reading the error, we can see that 'Multi grey white and orange" value exceeds the 24-character limit for the Pet 2 Color field on the addendum. 

 

 

 

You'll need to edit and shorten the Pet 2 color before we can generate this doc. 

 

Go to the Miscellaneous tab > Edit next to the 2nd Pet > Update the Pet Color to 24 Characters or Less (Spaces count in the character total as well) > Click Save

 

 

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