Apr 27, 2026
If you've posted a payment to the wrong ledger and need to move to the correct ledger, follow these steps
- Open the Receipt

- Click "Reapply"

- Click Yes

- Click No

- Click Reselect

- Click Yes

- Look up the Resident you want to move the payment to > Select Payment Method > Click Save

Notes:
- Sometimes the system doesn't always load the options to Reverse or Reapply. Close the window, open the receipt again.
- If the payment has been reconciled and you are unable to complete the 'reselect' steps, please submit a ticket in the Olympus Support Desk.
