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Home > Operations & IT Support Articles > How to Locate who an Online Leasing NSF is For
How to Locate who an Online Leasing NSF is For
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Example on the Delinquency and Prepaid, there is an NSF Fee for $25.00 in this example

 

 

First, you would go to Misc Income Ledgers > Online Application Fees > Click Open Only > Hover over the transaction to write down the transaction Batch Id - This example is 4X3J61MQA03 and we can see that it posted in January 2024




Now go to the Menu  > Payments > Summary Tab > Search Range 1/1/2024 through today > Click Search > This pulled up and it's for Laeree Gordy



Go to Prospects > Search by Name > Open Profile > Ledger > You're able to reverse the NSF fee.  **If you need to enforce and bill the fee, you can add to the waitlist so that you can close a Final Account Statement

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